911 Call Taker: Emergency Communications Specialist (24/7)

Public Safety Dispatch Network; Honolulu (HI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

Public Safety Dispatch Network is seeking 911 Call Taker opportunities at Tripler Army Medical Center in Hawaii. The role involves answering emergency and nonemergency lines, confirming locations, and documenting details for rapid response from dispatch teams.

Candidates should have a high school diploma or equivalent, strong listening, accurate typing, and clear verbal communication. Training, background checks, and certifications are part of the process to ensure readiness for 24/7 operations.

Qualifications

• Employers require a high school diploma or equivalent.
• Strong listening and typing skills are essential for accurate dispatch.
• Clear verbal communication and the ability to follow structured procedures are required.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to identify nature and urgency of the situation.
• Enter details into dispatch software accurately.
• Forward incident information promptly to dispatch functions.
• Provide pre-arrival instructions within training and certification.

Skills

Listening comprehension

Typing accuracy

Verbal communication

Procedural following

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

Public Safety Dispatch Network is seeking 911 Call Taker opportunities at Tripler Army Medical Center in Hawaii. The role involves answering emergency and nonemergency lines, confirming locations, and documenting details for rapid response from dispatch teams.

Candidates should have a high school diploma or equivalent, strong listening, accurate typing, and clear verbal communication. Training, background checks, and certifications are part of the process to ensure readiness for 24/7 operations.