911 Emergency Call Taker & Dispatcher

National Public Safety Careers; Grant (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking qualified candidates for 911 Call Taker opportunities in Grant, MI. The role involves answering emergency and nonemergency calls, verifying locations and caller information, and entering data into call-processing software.

Training and certification are required to obtain applicable credentials. Applicants with strong listening and communication skills, plus accurate typing abilities, will thrive in this fast-paced environment.

Qualifications

• High school diploma or equivalent required; dispatch experience helpful.
• Strong listening and typing skills, clear verbal communication.
• Ability to follow structured procedures and pass assessments.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information.
• Enter details into call-processing/dispatch software.
• Forward incident information to the appropriate dispatch function.

Skills

Listening comprehension

Typing

Verbal communication

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

National Public Safety Careers is seeking qualified candidates for 911 Call Taker opportunities in Grant, MI. The role involves answering emergency and nonemergency calls, verifying locations and caller information, and entering data into call-processing software.

Training and certification are required to obtain applicable credentials. Applicants with strong listening and communication skills, plus accurate typing abilities, will thrive in this fast-paced environment.