911 Emergency Call Taker — Dispatch & Support

National Public Safety Careers; Mount Eaton (OH); On-site; USD 34,000 - 45,000; Full time

Job summary

National Public Safety Careers seeks qualified 911 Call Takers to operate in Mount Eaton, OH. You will answer emergency and nonemergency lines, confirm locations, and collect essential information for dispatch teams.

Candidates should have a high school diploma and strong listening, typing, and communication skills, with the ability to follow structured procedures and use call-processing software.

Qualifications

• High school diploma or equivalent required.
• Strong listening comprehension and typing skills.
• Clear verbal communication; ability to follow procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller contact information.
• Use approved questions to identify urgency and nature of situation.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions within training scope.

Skills

Active listening

Accurate typing

Clear verbal communication

Structured procedures

Education

High school diploma

Tools

Call-processing software

Dispatch software

Job description

National Public Safety Careers seeks qualified 911 Call Takers to operate in Mount Eaton, OH. You will answer emergency and nonemergency lines, confirm locations, and collect essential information for dispatch teams.

Candidates should have a high school diploma and strong listening, typing, and communication skills, with the ability to follow structured procedures and use call-processing software.