911 Emergency Call Taker - Critical Public Safety Operator

Public Safety Dispatch Network; Pass Christian (MS); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

Public Safety Dispatch Network is seeking 911 Call Takers in Pass Christian, MS. The role involves handling emergency and non-emergency lines, confirming locations, entering data into dispatch software, and coordinating with responders.

Training and certification are required for authorized instructions and response activation. Applicants should have a high school diploma or GED, strong listening and typing skills, and clear verbal communication.

Qualifications

• High school diploma or equivalent required; customer service or public safety background helpful.

Responsibilities

• Answer incoming emergency calls and transfer to appropriate dispatch function.
• Confirm incident location and caller details.
• Enter information into dispatch software accurately.
• Provide pre-arrival instructions within training and policy.

Skills

Active listening

Typing

Verbal communication

Education

High school diploma or GED

Tools

Dispatch software

Job description

Public Safety Dispatch Network is seeking 911 Call Takers in Pass Christian, MS. The role involves handling emergency and non-emergency lines, confirming locations, entering data into dispatch software, and coordinating with responders.

Training and certification are required for authorized instructions and response activation. Applicants should have a high school diploma or GED, strong listening and typing skills, and clear verbal communication.