911 Emergency Call Taker – 24/7 Critical Communications

National Public Safety Careers; White Pine (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers seeks 911 Call Takers for White Pine, TN. You will answer emergency calls, verify locations, collect caller details, and enter data into dispatch software. The role may involve rotating shifts, nights, weekends, and overtime as needed to support 24-hour operations.

Requirements often include a high school diploma and strong listening, typing, and verbal communication. Training and certifications are provided, with benefits varying by employer and appointment type.

Qualifications

• High school diploma or recognized equivalent; strong listening and communication skills.
• Ability to follow structured procedures and use dispatch software.
• Customer-service or call-center experience is helpful.

Responsibilities

• Answer incoming emergency calls and report details accurately.
• Confirm incident location and caller contact information.
• Enter information into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions within training boundaries.

Skills

Listening

Typing

Verbal communication

Education

High school diploma

Tools

Dispatch software

Job description

National Public Safety Careers seeks 911 Call Takers for White Pine, TN. You will answer emergency calls, verify locations, collect caller details, and enter data into dispatch software. The role may involve rotating shifts, nights, weekends, and overtime as needed to support 24-hour operations.

Requirements often include a high school diploma and strong listening, typing, and verbal communication. Training and certifications are provided, with benefits varying by employer and appointment type.