911 Dispatcher — Calm, Precise, Life-Saving Operator

Emergency Telecommunicator Services; Stetson (ME); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Training programs

Overtime compensation

Job summary

Emergency Telecommunicator Services in Stetson, ME is seeking reliable 911 Emergency Dispatchers to connect callers with police, fire and medical responders. You will gather essential information, confirm locations, and coordinate resources according to agency procedures.

This role requires calm communication, strong multitasking, and the ability to work shifts, nights or weekends. Training and certifications may be required by the hiring agency, with benefits and pay discussed during the

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants; others require certifications.

Responsibilities

• Answer emergency and non-emergency calls within the service area.
• Confirm addresses, callback numbers and incident details.
• Assess call priority using standard questions and procedures.
• Enter incident information into CAD or dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Computer basics

Education

High school diploma

Tools

CAD systems

Job description

Emergency Telecommunicator Services in Stetson, ME is seeking reliable 911 Emergency Dispatchers to connect callers with police, fire and medical responders. You will gather essential information, confirm locations, and coordinate resources according to agency procedures.

This role requires calm communication, strong multitasking, and the ability to work shifts, nights or weekends. Training and certifications may be required by the hiring agency, with benefits and pay discussed during the