911 Dispatcher: Calm, Precise Call Taker

County Emergency Communications; Jefferson Township (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

County Emergency Communications in Jefferson, OH, seeks 911 Emergency Dispatchers to handle emergency and nonemergency calls, verify locations, and coordinate responders. You will manage multiple systems with calm communication and precise data entry.

Requirements include a high school diploma or GED, strong typing, listening, and speech skills, and the ability to stay organized under pressure. Training, overtime, and shift work may apply.

Qualifications

• High school diploma or GED is commonly required.
• Accurate typing, active listening, and clear speech are essential.
• Ability to organize information under pressure and follow procedures.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Enter incident information into CAD and coordinate responders as needed.
• Monitor communications and maintain accurate, confidential records.

Skills

Active listening

Typing proficiency

Clear speech

Multitasking

Radio communications

Education

High school diploma or GED

Tools

Computer-aided dispatch (CAD)

Job description

County Emergency Communications in Jefferson, OH, seeks 911 Emergency Dispatchers to handle emergency and nonemergency calls, verify locations, and coordinate responders. You will manage multiple systems with calm communication and precise data entry.

Requirements include a high school diploma or GED, strong typing, listening, and speech skills, and the ability to stay organized under pressure. Training, overtime, and shift work may apply.