911 Emergency Dispatcher — Calm, Critical Response Pro

County Emergency Communications; Nashville (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

County Emergency Communications seeks an 911 Emergency Dispatcher to connect callers with public safety responders in Nashville, OH. You will handle calls, confirm locations, and coordinate with police, fire, and EMS per agency procedures.

Role requires calm communication, attentiveness under pressure, and familiarity with CAD systems. Training, background checks, and shift work, including nights and weekends, are common.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants; others require experience or certifications.
• Typing accuracy and listening skills are important.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into CAD systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as needed.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect confidentiality.

Skills

Typing

Active listening

Clear speech

Basic computer skills

Information organization

Education

High school diploma or GED

Tools

Computer-aided dispatch (CAD) systems

Job description

County Emergency Communications seeks an 911 Emergency Dispatcher to connect callers with public safety responders in Nashville, OH. You will handle calls, confirm locations, and coordinate with police, fire, and EMS per agency procedures.

Role requires calm communication, attentiveness under pressure, and familiarity with CAD systems. Training, background checks, and shift work, including nights and weekends, are common.