911 Dispatcher — Calm, Critical-Response Operator

County Emergency Communications; Colony (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Training opportunities

Job summary

County Emergency Communications seeks qualified 911 dispatchers to connect callers with responders and manage critical information in Colony, KS. You will verify locations, log details, and coordinate multiple systems under pressure, ensuring accurate, timely responses.

The role emphasizes calm communication, attention to detail, and strict adherence to procedures. Eligible candidates typically have a high school diploma or GED and may work varied shifts, including nights and weekends, depending

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Information organization

Education

High School Diploma or GED

Job description

County Emergency Communications seeks qualified 911 dispatchers to connect callers with responders and manage critical information in Colony, KS. You will verify locations, log details, and coordinate multiple systems under pressure, ensuring accurate, timely responses.

The role emphasizes calm communication, attention to detail, and strict adherence to procedures. Eligible candidates typically have a high school diploma or GED and may work varied shifts, including nights and weekends, depending