Rapid-Response 911 Dispatcher: Calm, Critical Coordination

County Emergency Communications; Meade (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Professional training

Job summary

County Emergency Communications seeks an 911 Emergency Dispatcher to connect callers with responders in Meade, KS. The role involves receiving emergency and nonemergency calls, confirming locations, and coordinating police, fire, and medical resources per agency procedures.

The position emphasizes calm communication, accuracy, and multitasking across dispatch systems. Training and certifications may be required, with overtime and rotating shifts common in emergency centers.

Qualifications

• High school diploma or GED required.
• Ability to remain calm under pressure.
• Good typing and computer skills.
• Experience in emergency communications is a plus.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Active listening

Typing speed

Clear communication

Multitasking

Education

High school diploma or GED

Job description

County Emergency Communications seeks an 911 Emergency Dispatcher to connect callers with responders in Meade, KS. The role involves receiving emergency and nonemergency calls, confirming locations, and coordinating police, fire, and medical resources per agency procedures.

The position emphasizes calm communication, accuracy, and multitasking across dispatch systems. Training and certifications may be required, with overtime and rotating shifts common in emergency centers.