911 Dispatcher: Calm, Critical Response for Public Safety

911 Emergency Communications; Blackstone (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications seeks an emergency dispatcher to connect callers with public safety responders. You will handle calls, confirm details, and coordinate police, fire, or EMS resources per agency procedures.

Ideal candidates remain calm under pressure, document accurately, and manage multiple communication systems while providing timely, accurate information to responders. Opportunities exist across various shifts.

Qualifications

• A high school diploma or equivalent commonly required.
• Typing speed and accuracy are important.
• Ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.

Skills

Typing

Active Listening

Clear Speech

Computer Proficiency

Organizational Skills

Education

High School Diploma

Tools

CAD Systems

Job description

911 Emergency Communications seeks an emergency dispatcher to connect callers with public safety responders. You will handle calls, confirm details, and coordinate police, fire, or EMS resources per agency procedures.

Ideal candidates remain calm under pressure, document accurately, and manage multiple communication systems while providing timely, accurate information to responders. Opportunities exist across various shifts.