911 Dispatcher: Calm, Critical Help with Shift Differentials

County Emergency Communications; California; Sur place; USD 48 000 - 64 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Shift differentials

Overtime pay

Résumé du poste

County Emergency Communications in Bangor, CA is seeking a dedicated 911 Emergency Dispatcher. You will handle emergency and nonemergency calls, verify locations, and coordinate with police, fire, or EMS using CAD systems and radio protocols.

The role requires calm, precise communication, strong typing, and the ability to manage multiple screens and shifting priorities under pressure.

Qualifications

• High school diploma or GED commonly required.
• Typing, listening, and clear communication are important.
• Ability to organize information and handle multiple systems under pressure.

Responsabilités

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callbacks, incident details and safety concerns.
• Assess call priority using standardized questions and procedures.
• Enter incident information into CAD systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as situations change.
• Provide approved caller instructions within training boundaries.
• Maintain accurate records and protect confidentiality.

Connaissances

Accurate typing

Active listening

Clear speech

Basic computer skills

Information organization

Formation

High school diploma or GED

Outils

CAD systems

Description du poste

County Emergency Communications in Bangor, CA is seeking a dedicated 911 Emergency Dispatcher. You will handle emergency and nonemergency calls, verify locations, and coordinate with police, fire, or EMS using CAD systems and radio protocols.

The role requires calm, precise communication, strong typing, and the ability to manage multiple screens and shifting priorities under pressure.