911 Call Taker: Vital Public Safety (Tipton)

Regional 911 Intake Solutions; Tipton (OK); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Availability depends on the employer,

Job summary

Regional 911 Intake Solutions seeks 911 Call Takers in Tipton, OK. You will answer emergency and nonemergency lines, verify locations, and collect caller details to guide dispatchers. Training and certifications are required to perform duties effectively.

Ideal candidates have strong listening skills, accurate typing, and clear communication. Prior call-center or public-safety experience is helpful but not mandatory, with flexible shifts to support 24/7 coverage.

Qualifications

• High school diploma or recognized equivalent required.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller contact details.
• Use approved questions to assess urgency and nature of incidents.
• Enter details into call-processing or dispatch software.
• Forward information promptly to the relevant dispatch function.
• Provide pre-arrival instructions only within training and policy.

Skills

Listening

Typing

Verbal communication

Customer service

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks 911 Call Takers in Tipton, OK. You will answer emergency and nonemergency lines, verify locations, and collect caller details to guide dispatchers. Training and certifications are required to perform duties effectively.

Ideal candidates have strong listening skills, accurate typing, and clear communication. Prior call-center or public-safety experience is helpful but not mandatory, with flexible shifts to support 24/7 coverage.