911 Call Taker - Training, Certifications & Rotating Shifts

Regional 911 Intake Solutions; Louisburg (KS); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Regional 911 Intake Solutions in Louisburg, KS seeks dedicated 911 Call Takers to field emergency and nonemergency calls. You will verify locations and caller information, follow scripted questions, and record details in call-processing software to guide responders.

Applicants should possess a high school diploma or equivalent and strong listening, typing, and communication skills. Training, background checks, and ongoing assessments are part of the role, with potential for rotating shifts to

Qualifications

• High school diploma or equivalent required.
• Customer service or call-center experience helpful, dispatch a plus.
• Strong listening and typing skills and ability to follow procedures.

Responsibilities

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller details.
• Enter data into dispatch software accurately.
• Provide instructions within training and certification.

Skills

Typing

Active listening

Verbal communication

Customer service

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

Regional 911 Intake Solutions in Louisburg, KS seeks dedicated 911 Call Takers to field emergency and nonemergency calls. You will verify locations and caller information, follow scripted questions, and record details in call-processing software to guide responders.

Applicants should possess a high school diploma or equivalent and strong listening, typing, and communication skills. Training, background checks, and ongoing assessments are part of the role, with potential for rotating shifts to