911 Call Taker – Start an Essential Emergency Career

Regional 911 Intake Solutions; Olmitz (KS); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee‑assistance programs

Continuing training

Résumé du poste

Regional 911 Intake Solutions in Olmitz, KS, is seeking 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm locations, and document information for responders, using approved call-processing software.

This role may involve rotating shifts and overtime to cover a 24/7 operation. Ideal candidates have a high school diploma and strong listening, data-entry, and verbal communication skills.

Qualifications

• Strong listening comprehension and accurate typing are required.
• Ability to follow structured procedures and use call-processing software.

Responsabilités

• Answer incoming emergency calls and assign nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to assess urgency and nature of incidents.
• Enter details into dispatch software and forward to appropriate function.
• Provide pre-arrival instructions within training guidelines.

Connaissances

Active listening

Data entry

Telephone support

Public safety

Formation

High school diploma

Description du poste

Regional 911 Intake Solutions in Olmitz, KS, is seeking 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm locations, and document information for responders, using approved call-processing software.

This role may involve rotating shifts and overtime to cover a 24/7 operation. Ideal candidates have a high school diploma and strong listening, data-entry, and verbal communication skills.