911 Call Taker — Start Your Public Safety Career (24/7)

Public Safety Dispatch Network; West Pittsburg (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network in West Pittsburg, PA is seeking 911 Call Takers to handle emergency lines, gather essential details, and document information for dispatch coordination. Training and certifications will be provided to ensure accurate data collection and safe pre-arrival guidance.

Applicants should have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures in a fast-paced environment. 24/7 operations and rotating shifts may apply.

Qualifications

• High school diploma or recognized equivalent is common.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller's callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions

Skills

Verbal communication

Typing accuracy

Active listening

Questioning skills

Education

High School Diploma

Job description

Public Safety Dispatch Network in West Pittsburg, PA is seeking 911 Call Takers to handle emergency lines, gather essential details, and document information for dispatch coordination. Training and certifications will be provided to ensure accurate data collection and safe pre-arrival guidance.

Applicants should have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures in a fast-paced environment. 24/7 operations and rotating shifts may apply.