911 Call Taker: Start Your Public Safety Career

Public Safety Dispatch Network; Hubbard (IA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

Public Safety Dispatch Network in Hubbard, IA is seeking dedicated 911 Call Takers to join the local communications center. Responsibilities include handling emergency and non-emergency calls, confirming locations, and entering data into dispatch software.

Candidates typically need a high school diploma and strong listening, typing, and clear spoken communication; training and certifications are provided after hire.

Qualifications

• Strong listening comprehension is required to follow structured procedures.
• Accurate typing skills are needed to document information quickly.
• Clear verbal communication helps assess and relay critical details.
• Ability to follow standardized procedures during high-stress calls.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions within training and certification.

Skills

Listening

Typing

Verbal communication

Procedural follow-through

Education

High School Diploma

Job description

Public Safety Dispatch Network in Hubbard, IA is seeking dedicated 911 Call Takers to join the local communications center. Responsibilities include handling emergency and non-emergency calls, confirming locations, and entering data into dispatch software.

Candidates typically need a high school diploma and strong listening, typing, and clear spoken communication; training and certifications are provided after hire.