911 Call Taker – Start Your Critical Communications Career

National Public Safety Careers; Hoffmeister (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Training opportunities

Job summary

National Public Safety Careers seeks a 911 Call Taker for Hoffmeister, NY. Responsibilities include handling emergency and nonemergency lines, confirming locations, and documenting information in dispatch systems.

Call-takers work in structured environments with training to ensure accuracy and迅速 communication. Candidates should have a high school diploma; prior dispatcher experience helps but is not always required.

Qualifications

• High school diploma or recognized equivalent.
• Experience in customer service or public safety is helpful but not always required.
• Ability to follow structured procedures and maintain accuracy under pressure.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller contact information.
• Use approved questions to identify urgency and nature of the situation.
• Enter details into call-processing or dispatch software accurately.
• Forward information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Listening comprehension

Typing accuracy

Verbal communication

Procedural adherence

Education

High school diploma

Tools

Dispatch software

Job description

National Public Safety Careers seeks a 911 Call Taker for Hoffmeister, NY. Responsibilities include handling emergency and nonemergency lines, confirming locations, and documenting information in dispatch systems.

Call-takers work in structured environments with training to ensure accuracy and迅速 communication. Candidates should have a high school diploma; prior dispatcher experience helps but is not always required.