911 Call Taker — 24/7 Emergency Communications

National Public Safety Careers; Campbell Hall (NY); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

National Public Safety Careers in Campbell Hall, NY seeks 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm locations, document information, and relay details to dispatch teams.

Applicants typically have a high school diploma and customer service experience; the role may require shift work including nights and weekends. Training and certifications are provided as part of the employment process.

Qualifikationen

• High school diploma or recognized equivalent.
• Experience in customer service or telephone support is helpful.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.

Jobbeschreibung

National Public Safety Careers in Campbell Hall, NY seeks 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm locations, document information, and relay details to dispatch teams.

Applicants typically have a high school diploma and customer service experience; the role may require shift work including nights and weekends. Training and certifications are provided as part of the employment process.