911 Call Taker: Start Your Career in Emergency Communications

Public Safety Dispatch Network; Doctor Phillips (FL); On-site; USD 36,000 - 60,000; Full time

Job summary

Public Safety Dispatch Network seeks qualified 911 Call Takers for Lake Butler, FL. Duties include handling emergency and nonemergency lines, confirming locations, and entering information into dispatch software. Training covers approved questioning procedures and pre-arrival guidance.

Applicants should have a high school diploma or equivalent; prior public safety or call-taking experience is helpful. Roles may require background checks and adherence to agency screening standards.

Qualifications

• High school diploma or recognized equivalent required. Prior public safety or call-taking experience helpful but not always necessary.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to identify nature and urgency of the situation.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide calm, clear guidance to callers within training guidelines.

Skills

Listening comprehension

Accurate typing

Verbal communication

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Public Safety Dispatch Network seeks qualified 911 Call Takers for Lake Butler, FL. Duties include handling emergency and nonemergency lines, confirming locations, and entering information into dispatch software. Training covers approved questioning procedures and pre-arrival guidance.

Applicants should have a high school diploma or equivalent; prior public safety or call-taking experience is helpful. Roles may require background checks and adherence to agency screening standards.