911 Call Taker — Rapid Emergency Response

National Public Safety Careers; Lake Helen (FL); Presencial; USD 35.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement contributions

Paid leave

Continuing training

Descripción de la vacante

National Public Safety Careers seeks qualified candidates for 911 Call Taker positions in Lake Helen, FL. The role involves answering emergency and nonemergency lines, confirming locations and callback details, and entering data into dispatch systems.

Training and strict procedures ensure accurate incident processing and safe, timely responses. Applicants generally need a high school diploma or equivalent, with strong listening and typing skills and clear verbal communication.

Formación

• High School Diploma or equivalent is commonly required or preferred.
• Strong listening, accurate typing, and clear verbal communication are essential.
• Ability to follow structured procedures and complete assessments per agency requirements.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.

Conocimientos

Active listening

Typing

Verbal communication

Educación

High School Diploma or equivalent

Herramientas

Call-processing software

Descripción del empleo

National Public Safety Careers seeks qualified candidates for 911 Call Taker positions in Lake Helen, FL. The role involves answering emergency and nonemergency lines, confirming locations and callback details, and entering data into dispatch systems.

Training and strict procedures ensure accurate incident processing and safe, timely responses. Applicants generally need a high school diploma or equivalent, with strong listening and typing skills and clear verbal communication.