911 Call Taker — Start a Critical Public Safety Career

Regional 911 Intake Solutions; Paxico (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance program

Continuing training

Job summary

Regional 911 Intake Solutions seeks qualified 911 Call Takers for Paxico, Kansas. You will answer incoming emergency lines, verify location and caller information, and document details for dispatch to ensure rapid response.

Applicants typically have a high school diploma and strong listening and typing skills; prior public safety or customer service experience is helpful. Training and required certifications are provided by the agency.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening and communications skills.
• Ability to follow structured procedures during emergencies.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller contact details.
• Use approved questions to assess urgency and nature of the situation.
• Enter accurate information into call-processing or dispatch software.
• Forward incident information promptly to dispatch functions.
• Provide essential instructions within training boundaries.
• Maintain caller privacy and confidentiality of incident data.

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Regional 911 Intake Solutions seeks qualified 911 Call Takers for Paxico, Kansas. You will answer incoming emergency lines, verify location and caller information, and document details for dispatch to ensure rapid response.

Applicants typically have a high school diploma and strong listening and typing skills; prior public safety or customer service experience is helpful. Training and required certifications are provided by the agency.