911 Call Taker — Start a Vital Public Safety Career

Regional 911 Intake Solutions; Midlothian (TX); Presencial; USD 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Descripción de la vacante

Regional 911 Intake Solutions is seeking motivated 911 Call Takers for the Midlothian, TX area to be the first point of contact for emergencies, gathering essential details and coordinating with responders.

Responsibilities include answering calls, confirming locations, and entering data into dispatch software. Training and certifications are provided as part of the appointment process.

Formación

• High school diploma or equivalent required; prior public safety or customer service experience helpful but not always required.
• Strong listening comprehension and accurate typing are essential.
• Clear verbal communication and ability to follow structured procedures are required.

Responsabilidades

• Answer incoming emergency and non-emergency calls.
• Confirm incident location and caller contact details.
• Use approved questions to identify nature and urgency of situations.
• Enter details into call-processing or dispatch software accurately.

Conocimientos

Active listening

Accurate typing

Verbal communication

Educación

High school diploma or equivalent

Herramientas

Call-processing software

Dispatch software

Descripción del empleo

Regional 911 Intake Solutions is seeking motivated 911 Call Takers for the Midlothian, TX area to be the first point of contact for emergencies, gathering essential details and coordinating with responders.

Responsibilities include answering calls, confirming locations, and entering data into dispatch software. Training and certifications are provided as part of the appointment process.