911 Call Taker: Start a Vital Public-Safety Career

National Public Safety Careers; De Soto (IA); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Résumé du poste

National Public Safety Careers is seeking 911 Call Takers for De Soto, IA. The role involves handling emergency and nonemergency calls, verifying locations, and recording details for dispatch.

Training and certifications are provided, with rotating shifts including nights and weekends. Requirements typically include a high school diploma or equivalency, strong listening and typing abilities, and the capacity to follow structured procedures in stressful situations.

Qualifications

• High school diploma or GED is commonly required.
• Strong listening and typing skills are essential.
• Ability to follow structured procedures and maintain calm under pressure.

Responsabilités

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to determine urgency and nature of incidents.
• Enter details into call-processing or dispatch software.
• Forward information to the appropriate dispatch function.
• Assist distressed callers with approved guidance within training.

Connaissances

Active listening

Clear communication

Accurate typing

Questioning

Formation

High school diploma or GED

Description du poste

National Public Safety Careers is seeking 911 Call Takers for De Soto, IA. The role involves handling emergency and nonemergency calls, verifying locations, and recording details for dispatch.

Training and certifications are provided, with rotating shifts including nights and weekends. Requirements typically include a high school diploma or equivalency, strong listening and typing abilities, and the capacity to follow structured procedures in stressful situations.