911 Call Taker – Start a Vital, 24/7 Public Safety Career

Public Safety Dispatch Network; Stonewall (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network in Stonewall, OK is seeking 911 Call Takers to answer emergency calls and document essential details for responders. The role may involve rotating shifts, nights, weekends, and overtime, with full-time appointment typical in many agencies.

Applicants should have a high school diploma or equivalent; prior customer service or public safety experience helps, but some vacancies accept newcomers. Training and certifications are required after hire.

Qualifications

• High school diploma or recognized equivalent required.
• Experience in customer service or public safety is helpful but not always required.
• Must be able to pass assessments and background checks.

Responsibilities

• Answer incoming emergency calls and prioritize information.
• Confirm incident location and caller contact details.
• Use approved questions to identify urgency and necessary actions.
• Enter accurate details into dispatch software and share with responders.

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Follow structured procedures

Multitasking

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Stonewall, OK is seeking 911 Call Takers to answer emergency calls and document essential details for responders. The role may involve rotating shifts, nights, weekends, and overtime, with full-time appointment typical in many agencies.

Applicants should have a high school diploma or equivalent; prior customer service or public safety experience helps, but some vacancies accept newcomers. Training and certifications are required after hire.