911 Call Taker — Start Your Career in Emergency Ops

National Public Safety Careers; Slick (OK); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Takers in Slick, OK. You will answer emergency lines, verify locations, collect caller information, and input details into dispatch software.

The role may require rotating shifts including nights and weekends. Candidates typically need a high school diploma; prior customer service or public safety experience is helpful but not always required. Training and certifications will be provided.

Qualifications

• High school diploma or recognized equivalent.
• Customer service or public safety experience is helpful.
• Strong listening, typing, and verbal communication skills.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Customer service

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking 911 Call Takers in Slick, OK. You will answer emergency lines, verify locations, collect caller information, and input details into dispatch software.

The role may require rotating shifts including nights and weekends. Candidates typically need a high school diploma; prior customer service or public safety experience is helpful but not always required. Training and certifications will be provided.