911 Call Taker — Start a Life-Saving Dispatch Career

Regional 911 Intake Solutions; Marietta (MS); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

Regional 911 Intake Solutions in Marietta, MS seeks 911 Call Takers who will be the first point of contact during emergencies, asking focused questions, confirming incident locations, and documenting information for responders.

You may work in centers where call taking is separate from dispatch or combined with it. Training, background checks, and required assessments are provided; shifts may include nights, weekends, holidays, and overtime to ensure continuous public safety coverage.

Qualifications

• High school diploma or equivalent required.
• Customer service or public safety experience may be helpful.
• Some vacancies may accept applicants without dispatch experience.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.

Skills

Listening skills

Accurate typing

Clear communication

Customer service

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Marietta, MS seeks 911 Call Takers who will be the first point of contact during emergencies, asking focused questions, confirming incident locations, and documenting information for responders.

You may work in centers where call taking is separate from dispatch or combined with it. Training, background checks, and required assessments are provided; shifts may include nights, weekends, holidays, and overtime to ensure continuous public safety coverage.