911 Call Taker - Start a Life-Saving Career

Public Safety Dispatch Network; Baileyville (ME); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Ongoing training

Job summary

Public Safety Dispatch Network in Baileyville, ME seeks a qualified 911 Call Taker to handle emergency and nonemergency lines, verify incident locations, and relay information to dispatch teams. The role emphasizes precise data entry and adherence to approved protocols within structured procedures.

Candidates should have a high school diploma or equivalent, good listening skills, accurate typing, and strong verbal communication.

Qualifications

• High school diploma or equivalent.
• Strong listening comprehension, accurate typing, clear verbal communication, and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training and certification.

Job description

Public Safety Dispatch Network in Baileyville, ME seeks a qualified 911 Call Taker to handle emergency and nonemergency lines, verify incident locations, and relay information to dispatch teams. The role emphasizes precise data entry and adherence to approved protocols within structured procedures.

Candidates should have a high school diploma or equivalent, good listening skills, accurate typing, and strong verbal communication.