911 Call Taker: Play a Key Public Safety Role

National Public Safety Careers; Perham (ME); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Takers for Perham, Maine. The role involves handling emergency and nonemergency calls, confirming locations, and documenting information in dispatch software. Training and certification lead to authorized pre-arrival instructions and informed dispatch.

Applicants typically require a high school diploma or equivalent. Candidates should have strong listening, typing, and communication skills, with an ability to follow structured procedures and

Qualifications

• High school diploma or equivalent is commonly required.
• Strong listening comprehension and clear verbal communication are essential.
• Ability to follow structured procedures and use dispatch systems.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller contact information.
• Enter details into call-processing software and forward to dispatch.
• Assist distressed callers with essential instructions within training limits.

Skills

Listening comprehension

Education

High school diploma or equivalent

Tools

Typing speed

Job description

National Public Safety Careers is seeking 911 Call Takers for Perham, Maine. The role involves handling emergency and nonemergency calls, confirming locations, and documenting information in dispatch software. Training and certification lead to authorized pre-arrival instructions and informed dispatch.

Applicants typically require a high school diploma or equivalent. Candidates should have strong listening, typing, and communication skills, with an ability to follow structured procedures and