911 Call Taker — Start a Critical Public Safety Career

National Public Safety Careers; Talisheek (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers in Louisiana seeks 911 Call Takers for opportunities in Talisheek. You will be the first point of contact, collect essential details, and document information to guide responders.

The role may involve rotating shifts and completing training; a high school diploma is typically required, with strong listening skills and accurate typing encouraged. Benefits vary by employer.

Qualifications

• Requires a high school diploma or equivalent.
• Strong listening comprehension and clear verbal communication.
• Ability to follow structured procedures and meet assessments.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm incident location and caller’s callback information
• Use approved questions to identify nature and urgency
• Enter accurate details into dispatch software
• Forward incident information to the appropriate dispatch function
• Provide pre-arrival instructions within training and certification

Skills

Active listening

Typing

Verbal communication

Procedure adherence

Education

High school diploma or equivalent

Job description

National Public Safety Careers in Louisiana seeks 911 Call Takers for opportunities in Talisheek. You will be the first point of contact, collect essential details, and document information to guide responders.

The role may involve rotating shifts and completing training; a high school diploma is typically required, with strong listening skills and accurate typing encouraged. Benefits vary by employer.