911 Call Taker — Start a Critical First-Responder Career

National Public Safety Careers; Seabrook (TX); On-site; USD 36,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers seeks a 911 Call Taker in Seabrook, TX to answer emergency lines, verify incident locations, and document critical information in dispatch systems. Training is provided for required certifications and procedures.

Responsibilities include guiding callers, gathering accurate details, and supporting coordinated responses while adhering to privacy and safety standards. Availability for rotating shifts may be required.

Qualifications

• High school diploma or equivalent required; some vacancies may accept without dispatch experience.
• Strong listening and communication skills; ability to follow structured procedures.
• Typing speed and accuracy essential for documenting calls.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller contact information.
• Use approved questions to identify nature and urgency of situation.
• Enter details into call-processing or dispatch software accurately.

Skills

Active listening

Typing

Verbal communication

Call handling

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

National Public Safety Careers seeks a 911 Call Taker in Seabrook, TX to answer emergency lines, verify incident locations, and document critical information in dispatch systems. Training is provided for required certifications and procedures.

Responsibilities include guiding callers, gathering accurate details, and supporting coordinated responses while adhering to privacy and safety standards. Availability for rotating shifts may be required.