911 Call Taker — Start a Career in Public Safety

National Public Safety Careers; Belview (MN); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers seeks 911 Call Takers in Belview, MN. The role involves answering emergency and non-emergency lines, confirming locations, and documenting details for dispatch. Candidates should have strong listening skills, accurate typing, and the ability to follow structured procedures.

Training and certification are required to provide pre-arrival instructions. Work may include rotating shifts, nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent required; dispatch experience not always necessary.
• Strong listening and data-entry skills essential for accuracy.
• Ability to follow structured procedures and remain calm under pressure.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller information.
• Identify nature and urgency using approved questions.
• Enter details accurately into software and relay to dispatch.
• Provide pre-arrival instructions only as trained and certified.

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Follow structured procedures

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

National Public Safety Careers seeks 911 Call Takers in Belview, MN. The role involves answering emergency and non-emergency lines, confirming locations, and documenting details for dispatch. Candidates should have strong listening skills, accurate typing, and the ability to follow structured procedures.

Training and certification are required to provide pre-arrival instructions. Work may include rotating shifts, nights, weekends, and holidays.