Emergency Call Taker: Start a Public Safety Career

National Public Safety Careers; Wanamingo (MN); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers is listing 911 Call Taker opportunities in Wanamingo, MN. This role involves handling emergency calls, verifying locations, and documenting information for dispatch teams. Candidates should be able to follow structured procedures and communicate clearly under pressure.

Typical duties include answering lines, confirming incident details, and forwarding information to the appropriate unit. Training and certifications are provided as required by the hiring agency.

Qualifications

• Strong listening and comprehension skills.
• Accurate typing and data entry.
• Clear verbal communication under pressure.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training and certification.

Skills

Active listening

Typing

Verbal communication

Following procedures

Education

High school diploma or equivalent

Job description

National Public Safety Careers is listing 911 Call Taker opportunities in Wanamingo, MN. This role involves handling emergency calls, verifying locations, and documenting information for dispatch teams. Candidates should be able to follow structured procedures and communicate clearly under pressure.

Typical duties include answering lines, confirming incident details, and forwarding information to the appropriate unit. Training and certifications are provided as required by the hiring agency.