911 Call Taker - Public Safety Role (Rotating Shifts)

National Public Safety Careers; Lerna (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers seeks skilled 911 Call Takers in Lerna, IL to respond to emergencies with precise questioning, confirm incident details, and document data for dispatchers. The role may involve rotating shifts and call-taking training.

A strong listening ability, precise typing, and clear communication are essential; prior dispatch experience is valuable but not always required. Responsibilities include handling emergency and nonemergency lines, entering information into dispatch

Qualifications

• High school diploma or equivalent required; dispatch experience helpful but not always necessary.
• Strong listening skills and accurate typing are essential.
• Clear verbal communication and ability to follow structured procedures are required.

Responsibilities

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller information.
• Enter details into dispatch software accurately and promptly.
• Forward information to the appropriate dispatch function.
• Protect caller privacy and adhere to training and certification requirements.

Skills

Listening

Typing

Verbal communication

Structured procedures

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

National Public Safety Careers seeks skilled 911 Call Takers in Lerna, IL to respond to emergencies with precise questioning, confirm incident details, and document data for dispatchers. The role may involve rotating shifts and call-taking training.

A strong listening ability, precise typing, and clear communication are essential; prior dispatch experience is valuable but not always required. Responsibilities include handling emergency and nonemergency lines, entering information into dispatch