911 Emergency Communications Specialist (Call Taker)

National Public Safety Careers; Trilla (IL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers seeks qualified individuals for 911 Call Taker opportunities in Trilla, IL. The role involves handling emergency and nonemergency calls, verifying locations, and documenting details in dispatch software.

Candidates should have strong listening skills, accurate typing, and clear verbal communication. Training and certifications are provided; shifts may include nights and weekends, with 24/7 operations common.

Qualifications

• Experience in customer service or telephone support is advantageous.
• Strong typing and data-entry accuracy are essential.
• Ability to follow structured procedures and listen carefully.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller information.
• Enter details into call-processing or dispatch software.
• Forward information to the appropriate dispatch function.

Skills

Customer service experience

Typing accuracy

Clear communication

Education

High School Diploma or GED

Job description

National Public Safety Careers seeks qualified individuals for 911 Call Taker opportunities in Trilla, IL. The role involves handling emergency and nonemergency calls, verifying locations, and documenting details in dispatch software.

Candidates should have strong listening skills, accurate typing, and clear verbal communication. Training and certifications are provided; shifts may include nights and weekends, with 24/7 operations common.