911 Call Taker - Public Safety Dispatcher (Rotating Shifts)

National Public Safety Careers; Wesco (MO); On-site; USD 36,000 - 54,000; Full time

Job summary

National Public Safety Careers in Wesco, MO seeks 911 Call Takers to respond to emergency calls and coordinate information for dispatchers. Duties include confirming incident locations, gathering caller details, and entering data into dispatch systems.

Training and certification will be provided as part of the role. Ideal candidates will have strong listening comprehension, clear verbal communication, and the ability to follow structured procedures.

Qualifications

• High school diploma or recognized equivalent.
• Prior customer service, telephone support, or public safety experience is helpful but not required.
• Strong listening, accurate typing, and clear verbal communication are essential.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller contact information.
• Enter accurate details into call-processing or dispatch software and forward info promptly.

Skills

Active listening

Typing

Communication

Customer service

Education

High School Diploma

Tools

Dispatch software

Job description

National Public Safety Careers in Wesco, MO seeks 911 Call Takers to respond to emergency calls and coordinate information for dispatchers. Duties include confirming incident locations, gathering caller details, and entering data into dispatch systems.

Training and certification will be provided as part of the role. Ideal candidates will have strong listening comprehension, clear verbal communication, and the ability to follow structured procedures.