911 Call Taker & Public Safety Dispatcher

National Public Safety Careers; Cape Fair (MO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance program

Continuing training

Job summary

National Public Safety Careers is advertising 911 Call Taker opportunities in Cape Fair, MO. Call takers answer emergency lines, gather essential information, and input data into dispatch software. Training leads to certification and potential cross-training with radio dispatch.

Positions may require rotating shifts and compliance with agency background checks, with benefits and ongoing professional training available where offered.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Customer service, telephone support, or public safety experience may be helpful, though some vacancies accept applicants without dispatch experience.
• Strong listening comprehension, accurate typing, and clear verbal communication are required.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller contact information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch functions.
• Provide pre-arrival instructions only within training and certification.

Job description

National Public Safety Careers is advertising 911 Call Taker opportunities in Cape Fair, MO. Call takers answer emergency lines, gather essential information, and input data into dispatch software. Training leads to certification and potential cross-training with radio dispatch.

Positions may require rotating shifts and compliance with agency background checks, with benefits and ongoing professional training available where offered.