911 Call Taker: Make Impact in Emergency Communications

National Public Safety Careers; Kenney (IL); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers seeks a 911 Call Taker in Kenney, IL. You will answer emergency and nonemergency lines, confirm locations, and document details for dispatch staff. Training ensures proper procedures and privacy are maintained.

Successful candidates will have a high school diploma or equivalent and strong listening, typing, and communication skills. Expect rotating shifts, nights or weekends as needed with opportunities for growth within public safety communications.

Qualifications

• High school diploma or equivalent required.
• Strong listening and communication skills essential.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to identify nature and urgency of situation.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.
• Provide pre-arrival instructions within training.

Skills

Listening

Typing speed

Clear communication

Education

High school diploma or equivalent

Job description

National Public Safety Careers seeks a 911 Call Taker in Kenney, IL. You will answer emergency and nonemergency lines, confirm locations, and document details for dispatch staff. Training ensures proper procedures and privacy are maintained.

Successful candidates will have a high school diploma or equivalent and strong listening, typing, and communication skills. Expect rotating shifts, nights or weekends as needed with opportunities for growth within public safety communications.