911 Call Taker: Make an Immediate Impact

National Public Safety Careers; Lake George (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid training

Retirement contributions

Paid leave

Job summary

National Public Safety Careers is seeking qualified 911 Call Takers for opportunities in Lake George, MN. This frontline role interviews callers, documents location and details, and coordinates with dispatch teams to support emergency response.

Candidates typically need a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications are provided as part of the hiring process.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening, typing, and communication skills.
• Ability to follow structured procedures and work under pressure.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller information.
• Use approved questions to determine urgency and details.
• Enter data into call-processing or dispatch software.
• Forward information promptly to dispatch teams.
• Provide pre-arrival instructions only within training.

Skills

Active listening

Typing

Verbal communication

Customer service

Education

High school diploma

Tools

Dispatch software

Job description

National Public Safety Careers is seeking qualified 911 Call Takers for opportunities in Lake George, MN. This frontline role interviews callers, documents location and details, and coordinates with dispatch teams to support emergency response.

Candidates typically need a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications are provided as part of the hiring process.