Emergency Call Taker – Make a Real Impact

Public Safety Dispatch Network; Lakeville (IN); Presencial; USD 36 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Resumo da oferta

Public Safety Dispatch Network in Lakeville, IN seeks a 911 Call Taker to answer emergency lines, verify locations, and document essential details for responders. You will work with dispatch software, assist callers, and follow structured procedures with training and background checks.

Candidates typically have a high school diploma and strong listening, typing, and communication skills. Benefits and shift schedules vary by employer and appointment type.

Qualificações

• Requires a high school diploma or equivalent.
• Strong listening and typing abilities are essential.
• Clear verbal communication and customer service experience are helpful.

Responsabilidades

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Use questions to assess nature and urgency of the situation.
• Enter details into dispatch software accurately.
• Forward information to appropriate dispatch function.
• Provide pre-arrival instructions within training.

Conhecimentos

Listening skills

Typing speed

Verbal communication

Customer service

Formação académica

High school diploma

Ferramentas

Dispatch software

Descrição da oferta de emprego

Public Safety Dispatch Network in Lakeville, IN seeks a 911 Call Taker to answer emergency lines, verify locations, and document essential details for responders. You will work with dispatch software, assist callers, and follow structured procedures with training and background checks.

Candidates typically have a high school diploma and strong listening, typing, and communication skills. Benefits and shift schedules vary by employer and appointment type.