911 Call Taker: Life-Saving Public Safety Role

Regional 911 Intake Solutions; Versailles (KY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee training

Job summary

Regional 911 Intake Solutions in Versailles, KY seeks a dedicated 911 Call Taker to answer emergency and nonemergency lines, verify locations, and document details for dispatch teams. Training and strict procedures ensure accurate, timely information flow.

Applicants should have a high school diploma, strong listening skills, precise typing, and the ability to follow established steps. Public safety experience is a plus, with benefits varying by appointment type.

Qualifications

• High school diploma or equivalent required.
• Strong listening comprehension and clear verbal communication.
• Accurate typing and ability to follow structured procedures.
• Experience in customer service or public safety is helpful.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Identify urgency using approved questions and document in system.
• Enter details into call-processing or dispatch software.

Skills

Listening

Typing

Verbal communication

Following procedures

Education

High school diploma

Tools

Dispatch software

Job description

Regional 911 Intake Solutions in Versailles, KY seeks a dedicated 911 Call Taker to answer emergency and nonemergency lines, verify locations, and document details for dispatch teams. Training and strict procedures ensure accurate, timely information flow.

Applicants should have a high school diploma, strong listening skills, precise typing, and the ability to follow established steps. Public safety experience is a plus, with benefits varying by appointment type.