911 Call Taker — Life-Saving Public Safety Role

Public Safety Dispatch Network; Morven (GA); Vor Ort; USD 34.000 - 45.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee‑assistance programs

Zusammenfassung

Public Safety Dispatch Network in Morven, GA seeks 911 Call Takers to handle emergency and nonemergency lines, verify locations, and document details for dispatch teams. Training will cover approved questions and pre-arrival instructions.

Successful candidates typically have a high school diploma, strong listening and typing skills, and clear verbal communication, with strict procedures to follow. Some vacancies may require prior dispatch experience.

Qualifikationen

• High school diploma or equivalent required.
• Customer service, telephone support, or public safety experience helpful but some vacancies accept applicants without dispatch experience.
• Strong listening comprehension, accurate typing, clear verbal communication, and ability to follow structured procedures are required.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Assist distressed callers with essential questions and instructions.

Kenntnisse

Listening skills

Typing accuracy

Verbal communication

Structured procedures

Customer service

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Public Safety Dispatch Network in Morven, GA seeks 911 Call Takers to handle emergency and nonemergency lines, verify locations, and document details for dispatch teams. Training will cover approved questions and pre-arrival instructions.

Successful candidates typically have a high school diploma, strong listening and typing skills, and clear verbal communication, with strict procedures to follow. Some vacancies may require prior dispatch experience.