Emergency Call Taker – Public Safety Dispatcher (24/7)

Public Safety Dispatch Network; Tifton (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network in Tifton, GA, invites applications for 911 Call Taker opportunities. The role involves handling emergency and non-emergency calls, confirming locations, and documenting details for dispatch teams.

Training and certification are required, with rotating or flexible shifts common in many centers. Successful candidates typically have a high school diploma, strong listening and typing skills, and clear verbal communication.

Qualifications

• High school diploma or recognized equivalent.
• Prior customer service or call-center experience is helpful.
• Ability to follow structured procedures and maintain composure.

Responsibilities

• Answer incoming emergency and non-emergency calls.
• Verify incident location and caller contact details.
• Enter information into call-processing or dispatch software.
• Provide essential information to dispatch personnel promptly.
• Use approved language-access resources when needed.

Skills

Active listening

Typing (keyboard)

Verbal communication

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Tifton, GA, invites applications for 911 Call Taker opportunities. The role involves handling emergency and non-emergency calls, confirming locations, and documenting details for dispatch teams.

Training and certification are required, with rotating or flexible shifts common in many centers. Successful candidates typically have a high school diploma, strong listening and typing skills, and clear verbal communication.