Emergency Call Taker – 24/7 Public Safety Operator

Public Safety Dispatch Network; Lawrenceville (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network in Lawrenceville, GA is seeking dedicated 911 Call Takers to handle emergency and nonemergency lines. You will verify locations, document details, and route information to the appropriate dispatch units.

Successful candidates will have strong listening, typing, and communication skills and be capable of following structured procedures. Training and certifications are required to deliver pre-arrival instructions when appropriate.

Qualifications

• High school diploma or equivalent required.
• Strong listening, typing, and verbal communication skills.
• Ability to follow structured procedures and complete assessments.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Verify incident location and caller information.
• Enter details into dispatch software.
• Coordinate with dispatch function and provide caller instructions after training.

Skills

Listening skills

Typing speed

Verbal communication

Structured procedures

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Public Safety Dispatch Network in Lawrenceville, GA is seeking dedicated 911 Call Takers to handle emergency and nonemergency lines. You will verify locations, document details, and route information to the appropriate dispatch units.

Successful candidates will have strong listening, typing, and communication skills and be capable of following structured procedures. Training and certifications are required to deliver pre-arrival instructions when appropriate.