911 Call Taker – Life-Saving Emergency Communications

National Public Safety Careers; Lavonia (GA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers in Lavonia, GA seeks dedicated 911 Call Takers to respond to emergency calls, verify incident details, and document information for dispatch teams. Ideal candidates have a high school diploma or equivalent, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures.

Training and certifications will be provided as required. Staff may work rotating shifts, including nights and weekends, and participate in ongoing

Qualifications

• Strong listening comprehension and accurate typing.
• Clear verbal communication.
• Ability to follow structured procedures.
• Assessments and minimum scores determined by the agency.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.

Skills

Listening skills

Typing

Verbal communication

Education

High School Diploma or GED

Job description

National Public Safety Careers in Lavonia, GA seeks dedicated 911 Call Takers to respond to emergency calls, verify incident details, and document information for dispatch teams. Ideal candidates have a high school diploma or equivalent, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures.

Training and certifications will be provided as required. Staff may work rotating shifts, including nights and weekends, and participate in ongoing