911 Call Taker: Life-Saving, 24/7 Emergency Dispatch

Regional 911 Intake Solutions; Williams Bay (WI); Presencial; USD 42 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Continuing training

Resumo da oferta

Regional 911 Intake Solutions is seeking skilled 911 Call Takers in Williams Bay, WI. The role involves handling emergency and nonemergency lines, gathering location data, and documenting details in dispatch software.

All candidates should be able to work in a 24/7 operation with rotating shifts, nights, and overtime as needed. Applicants typically need a high school diploma or equivalent, with strong listening and typing skills, and the ability to follow structured procedures.

Qualificações

• Strong listening comprehension is required.
• Accurate typing and data entry skills.
• Clear verbal communication with callers.
• Ability to follow structured procedures.

Responsabilidades

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to identify nature and urgency.
• Enter details into call-processing or dispatch software.
• Forward information to the appropriate dispatch function.
• Provide pre-arrival instructions within training.

Conhecimentos

Listening

Typing accuracy

Verbal communication

Procedural compliance

Formação académica

High school diploma or equivalent

Ferramentas

Dispatch software

Descrição da oferta de emprego

Regional 911 Intake Solutions is seeking skilled 911 Call Takers in Williams Bay, WI. The role involves handling emergency and nonemergency lines, gathering location data, and documenting details in dispatch software.

All candidates should be able to work in a 24/7 operation with rotating shifts, nights, and overtime as needed. Applicants typically need a high school diploma or equivalent, with strong listening and typing skills, and the ability to follow structured procedures.