911 Call Taker — Launch Your Public Safety Career

Regional 911 Intake Solutions; Scribner (NE); On-site; USD 40,000 - 64,000; Part time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Job summary

Regional 911 Intake Solutions in Scribner, NE is seeking 911 Call Takers to handle emergency and nonemergency lines with professional, clear communication. You will verify locations, obtain caller details, and document information for responders.

Responsibilities include using approved questions, entering data into dispatch software, and coordinating with the appropriate units. A high school diploma and strong listening skills are essential; training will cover call-taking protocols and

Qualifications

• High school diploma or equivalent required; additional dispatcher coursework is a plus.
• Strong listening and reading comprehension abilities are essential.
• Accurate typing and clear verbal communication are required for effective calls.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm incident location and caller’s callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the dispatch function
• Help distressed callers focus on essential questions and instructions
• Use language-access and accessibility resources when needed
• Provide authorized pre-arrival instructions within training

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Ability to follow structured procedure

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Scribner, NE is seeking 911 Call Takers to handle emergency and nonemergency lines with professional, clear communication. You will verify locations, obtain caller details, and document information for responders.

Responsibilities include using approved questions, entering data into dispatch software, and coordinating with the appropriate units. A high school diploma and strong listening skills are essential; training will cover call-taking protocols and