911 Call Taker: Launch a Public Safety Dispatch Career

Regional 911 Intake Solutions; Jansen (NE); Vor Ort; USD 36.000 - 60.000; Vollzeit

Zusammenfassung

Regional 911 Intake Solutions seeks dedicated 911 Call Takers in Jansen, NE. You will listen to callers, ask focused questions to identify needs, confirm locations, and enter details into the dispatch system.

Training and certification will accompany duties, with potential for rotating shifts in a 24-hour operation. Applicants should have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures.

Qualifikationen

• High school diploma or equivalent required.
• Strong listening and typing skills essential.
• Ability to follow structured procedures in fast-paced settings.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency.
• Enter accurate details into dispatch software.
• Forward incident information promptly to dispatch.
• Help callers with essential questions and instructions.
• Use language-access and accessibility resources when needed.
• Provide pre-arrival instructions only within training.

Kenntnisse

Typing speed

Listening skills

Clear communication

Structured procedures

Ausbildung

High school diploma

Jobbeschreibung

Regional 911 Intake Solutions seeks dedicated 911 Call Takers in Jansen, NE. You will listen to callers, ask focused questions to identify needs, confirm locations, and enter details into the dispatch system.

Training and certification will accompany duties, with potential for rotating shifts in a 24-hour operation. Applicants should have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures.