911 Call Taker — Launch Your Public Safety Career

National Public Safety Careers; Big Clifty (KY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Training and certifications

Job summary

National Public Safety Careers is seeking 911 Call Takers for opportunities in Clifty, KY. The role involves handling emergency and nonemergency lines, confirming locations, and documenting details for dispatchers. Training and certifications are required to provide pre-arrival instructions, with work possibly on rotating shifts in a 24-hour environment.

Background checks and eligibility apply. Applicants typically possess a high school diploma or equivalent; prior public safety or customer

Qualifications

• High school diploma or recognized equivalent.
• Customer service or telephone support experience may be helpful.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training and certification.

Skills

Customer service

Telephone support

Public safety awareness

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking 911 Call Takers for opportunities in Clifty, KY. The role involves handling emergency and nonemergency lines, confirming locations, and documenting details for dispatchers. Training and certifications are required to provide pre-arrival instructions, with work possibly on rotating shifts in a 24-hour environment.

Background checks and eligibility apply. Applicants typically possess a high school diploma or equivalent; prior public safety or customer