911 Call Taker: Launch Your 24/7 Public Safety Career

Regional 911 Intake Solutions; Lowndesville (SC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Job summary

Regional 911 Intake Solutions in Lowndesville, SC seeks skilled 911 Call Takers to rapidly assess emergencies, collect essential details, and relay information to responders. Ideal candidates have strong listening skills, accurate typing, clear verbal communication, and the ability to follow structured procedures.

Training and background checks apply, and shifts may include nights, weekends, and overtime. Call takers provide critical first-contact support, assist callers with calm guidance, and

Qualifications

• High school diploma or equivalent required or preferred.
• Experience in customer service, telephone support, or public safety is helpful.
• Some vacancies may accept applicants without dispatch experience.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions only within training.

Skills

Listening

Typing accuracy

Verbal communication

Procedural follow

Education

High school diploma

Job description

Regional 911 Intake Solutions in Lowndesville, SC seeks skilled 911 Call Takers to rapidly assess emergencies, collect essential details, and relay information to responders. Ideal candidates have strong listening skills, accurate typing, clear verbal communication, and the ability to follow structured procedures.

Training and background checks apply, and shifts may include nights, weekends, and overtime. Call takers provide critical first-contact support, assist callers with calm guidance, and